pinasjili Privacy Policy – How Your Personal Data Is Handled

When you register on the pinasjili platform, we collect basic personal information such as your full name, date of birth, and residential address in the Philippines. This information is required to verify that you meet the minimum age requirement of 21 years and to confirm your identity as a legitimate player. We also collect a valid government-issued ID reference to comply with applicable Philippine regulations on online gaming and anti-money laundering requirements. Your identification data is stored securely and is never shared with third parties for marketing purposes without your explicit consent. If any of your personal details change after registration, you are responsible for updating them through the account settings or by contacting our support team promptly.

• Full name, date of birth, and residential address collected at registration.
• Government-issued ID reference required for identity verification.
• Data stored securely and not shared for third-party marketing.
• Players must keep their personal details up to date at all times.

We collect your email address and mobile number during the registration process so that we can communicate important account-related information to you, including transaction confirmations, security alerts, and platform updates. Your login credentials — including your username and password — are stored using industry-standard encryption methods to prevent unauthorised access to your account. We strongly recommend that you use a unique, strong password that is not shared with any other online service, and that you enable any additional security features available on the platform. pinasjili will never ask you to share your password through email, chat, or any other communication channel, and any such request should be treated as suspicious and reported to our support team immediately. Your contact details may also be used to send you relevant platform notifications, but you can manage your communication preferences through your account settings at any time.

• Email and mobile number used for account communications and alerts.
• Passwords stored with industry-standard encryption — never in plain text.
• pinasjili will never request your password via any communication channel.
• Communication preferences can be managed in your account settings.

When you make a deposit or request a withdrawal on the pinasjili platform, we collect transaction-related information including the payment method used, the amount in Philippine pesos (PHP), and the date and time of the transaction. This financial data is used solely to process your transactions accurately, to maintain a complete record of your account activity, and to comply with financial reporting obligations under Philippine law. We do not store full payment card numbers or sensitive banking credentials on our servers — all payment processing is handled through secure, regulated payment gateways. Transaction records are retained for the period required by applicable regulations and may be reviewed in the event of a dispute or investigation. If you notice any transaction on your account that you did not authorise, please contact our support team immediately so that the matter can be investigated and resolved.

• Transaction data collected for accurate processing and record-keeping.
• Full card or banking credentials are never stored on pinasjili servers.
• All payments processed through secure, regulated payment gateways.
• Unauthorised transactions should be reported to support immediately.

We collect data about how you interact with the pinasjili platform, including the games you play, the sections you visit, the duration of your sessions, and the device and browser you use to access the platform. This usage data helps us improve the overall experience for players in the Philippines by identifying popular features, detecting technical issues, and optimising the platform for mobile devices. Behavioural data is also used to support our responsible gaming programme — for example, to identify patterns that may indicate a player is experiencing difficulty managing their gaming activity. We may use anonymised and aggregated usage data for internal analytics and reporting purposes, but this data cannot be used to identify you personally. You can find more information about how we use cookies and tracking technologies in the section below.

• Usage data collected to improve platform performance and experience.
• Behavioural patterns monitored to support responsible gaming efforts.
• Aggregated analytics data is anonymised and cannot identify individuals.
• Device and browser data used to optimise mobile compatibility.